Information for RAs/Associations
- What is KenyaWeWant?
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KenyaWeWant is an independent web service run to make it easier for anyone to report a problem in their local area without needing to have any knowledge of RA/Association boundaries or responsibilities.
- What can people report via KenyaWeWant?
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Ultimately, that’s up to you. We can send you a list of the categories we hold for your Authority/Association, and the email addresses we have for each of them. We’re happy to make any changes that would make it easier for you to handle reports from KenyaWeWant.
- Where do you send KenyaWeWant reports?
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Reports are sent to you by email. We do our best to ensure they go to the right place at each Authority/Association. If there’s a better contact address for the reports you are receiving, tell us by emailing support@kenyawewant.com.
- How do we reply to KenyaWeWant reports?
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Replies to each email report will go directly into the report-maker’s inbox. They will also be sent to anyone who has subscribed to the report. Your reply is not published on the KenyaWeWant website.
- KenyaWeWant does not include all the data we need in its reports
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If you need to receive extra data that isn’t currently included in the report, let us know what’s missing by emailing support@kenyawewant.com.
KenyaWeWant routinely includes the following information in its reports:
- User’s name, email address, and, if given, phone number
- Report category [you, the RA/Association, may dictate these]
- Report title and description
- Easting & northing, latitude & longitude
- Nearest road to the pin placed on the map (automatically generated)
- Nearest area to the pin placed on the map (automatically generated)